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Channel: Small Business CRM » sales management tool – Small Business CRM
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Utilizing Knowledge Management in Order to Grow Your Business

Companies can measure success by their ability to analyze customer feedback and cater to the needs and interests of their customers. One-to-one marketing can only be achieved by becoming increasingly...

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Using CRM to Service Customers

When a small or mid-size business needs to service its customers and ensure that they are happy with the service that they are receiving and the products that they have purchased, the easiest and best...

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Understanding CRM for the Businessperson

Over the last 10 years, customer relationship management, or CRM, has evolved into an integrated system that allows users to share information between a wide variety of applications. Any business...

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How CRM Can Be Integrated Into A Sales Approach

If a small business owner wants to do well with his or her approach to sales, integrating CRM into the mix would be a good way to proceed. Not everyone understands the role that CRM can play in sales,...

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How CRM Can Support Your Business

When you have a small or medium-sized business, one of the things that you want to pay close attention to is how your customers feel about what you have to offer to them. Customer service is a big...

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How Lead Management Can Increase Sales

A lot of time and money is needed to produce leads. You go through the process of locating a reputable lead generation company, and you pay competitive prices for the leads you receive. Commonly,...

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